FAQs

About Us

How long have you been in business?

Incorporated in 2008, we have proudly served the Edmonton area for over 11 years.

Infrared Inspections

What is an infrared inspection?

Thermography is the use of an infrared imaging and measurement device to detect and measure thermal energy emitted by an object. Thermal, or infrared energy, has a wavelength too long to be detected by the naked eye. Infrared thermography is the easiest and quickest method to detect energy waste, moisture and electrical issues in buildings and homes. An infrared camera shows exactly where the problems are and helps us focus on what issues there may be and allowing us to properly diagnose areas of concern.

When is the best time to conduct an infrared inspection?

For the best IR scan there should be a difference in temperature between the inside and outside air of about 15 degrees or used with a blower door test to create a pressure differential.

What can an infrared inspection find?

We can pinpoint drafts, cold spots, frozen pipes, mold, water damage or just want to lower your excessive heating and cooling costs.

What do I need to prepare before the inspection?
  1. Remove all pictures from the walls at least 2 hours before the IR scan is performed.
  2. Pull Beds and other heavy furniture from against the walls to avoid an IR misconception.
  3. Make sure that all windows and doors are closed and have been for 2 hours prior to the inspector’s arrival.
My other contractor has an IR camera, can they do the inspection?

Other contractors may be specialists in their field but may not have enough knowledge about how other areas and materials can affect the reading or relate the findings to the overall building envelope and performance.

How long will the inspection take?

The time varies, depending on the size, age, and condition of the property. Most residential inspections take between one to two hours but for more expansive or older properties or if additional services were requested, it may take longer.

What does the inspection report have on it?

After each inspection, the we will analyze each IR image that was taken on site. Each report will show an IR image and a digital image side-by-side so you are able to compare the visual inspection against the infrared. Recommendations will be provided for corrective measures if necessary. The professional report is compliant with all insurance companies and provides solid evidence of the complete building assessment. Each report is reviewed with you to ensure your understanding on our findings. It is our commitment to explain each anomaly with you and explain how it will or will not affect your investment. By following the recommendations generated on the report, we have had clients save up to 50% on their energy bills.

Home Renovations

What kind of home renovations do you do?

We specialize in complete interior and exterior renovations, windows and doors, roofing, building envelope and love a great kitchen and bathroom makeover.

I have a limited budget; will you work with me?

We take pride in looking at your budget to provide the most value for your dollar. We will explain if your budget is fair to get a great finished product and execute the project based on the estimate provided.

I don’t have any experience with renovations, how do I know I’m getting a fair price?

We encourage property owners to get several estimates to get an idea of the price range and scope of your project. We are fair, honest and use technology to anticipate any problems. Quality and future value of your renovations is the most important factor when we provide any estimate.

Water Damage Repair

My home has just been flooded, what do I do first?

Make sure everyone, including pets are secure and safe, then call us! We provide emergency services any time or day of the year. We will ensure the situation is contained and prevent any further damage.

What are some risks to flood damage that is not fixed?

Further degradation of materials and damage to the structure of your property can exacerbate. Over time, mold and allergens can accumulate causing poor air quality. Your home or property’s value is at the top of our list – call us so we can fix any issues before they worsen.

Air Quality and Mold Testing

What is included on the testing report?

Indoor Air Quality (IAQ) / Mold Sampling, independent 3rd Party Lab testing, environmental assessment, suggestions for solutions.

What causes mold?

Mold is a cause of moisture build up. This can be the result of excess cooling and heating from lack of insulation, plumbing, roofing or exterior leaks, HVAC systems, damp basements or poor ventilation. Booking an inspection can help to find the cause of mold in your home or property.

Project Management and Estimation

Your estimate came back higher than your competition, why?

We want to ensure that we approach your project with the right people, diagnosis, materials and approach to address any issues that may affect the longevity of your project in the future. We are open to finding budget-friendly materials and ways to streamline the cost. Quality is our commitment to you when realistically estimating any project and keeping it as close to the estimate cost as possible.

Why do I need a project manager?

Project managers create value by keeping your project on time, on budget and reduce redundancies between contractors. We have suppliers and contractors that we have fantastic relationships with that give us preferred costs and rates. Having a PM is a way to make sure your project as a whole is a success, keeping all areas working together.

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